Fitness clubs are increasingly looking to self-service kiosks to automate sale of workout packages, accept payments and allow customers to independently manage with their membership cards. Solutions based on self-service devices not only qualitatively reduce costs of cash desk unit, but also offer modern service window with flexible options, which is in demand among visitors and significantly reduces queues during peak hours.
The effectiveness of kiosks depends not only on the set of hardware components, but also on the quality of software, functionality and opportunities for its development.
Smartix company introduces the latest version of its proprietary software for self-service kiosks in fitness clubs. A well-thought-out solution from leading developer combines experience in implementation in large regional fitness networks and independent clubs, and takes into account the industry specificities faced by business owners in the fitness and wellness industry.
Devices automate routine operations and offer convenient and modern service format:
Interface includes customizable training showcase with the ability to make appointments, edit orders and pay, with description, breakdown by category and tags. Various prices are taken into account, for example, for regular and qualified trainers and existence of available places.
After signing the agreement and registering in the club system, client receives a club card. Subsequently kiosk is used to independently make payments for its receipt, renewal and management of services.
For access to personal account, client must log in to the kiosk system. The club card or bracelet is bringing to the reader or client’s phone number is entered into the interface.
Personal account provides comprehensive management of all fitness club services:
For clients who do not wish to register and authorize, one-time access to services without authorization is possible. It is also possible to organize one-time free trial classes.
Depending on the selected kiosk model and customer requirements, the device can accept cash payments through bill acceptor and non-cash payments through POS terminal, FPS and payment at a glance from Sber, as well as gift certificates and any other external means of payment.
System also includes a set of personal accounts that are used to pay for various categories of services and goods in the club. Personal client accounts with the possibility of replenishment are not only convenient for visitors, but also create regular customers and increase the competitiveness of the club.
Smartix system supports work with the 1C:Fitness accounting system. The system core also supports the ability to integrate with any accounting systems. Specialists are ready to provide information exchange with the customer’s chosen system or develop solution for the required fitness club accounting system.
To implement a self-service system in club, the first thing customer needs to do is to purchase kiosk. Smartix company offers wide range of premium self-service kiosks with different types of installation (floor, table or wall type), screen size and at competitive price.
After purchasing the equipment, need to sign cloud service agreement to run the software on the kiosk.
If customer already owns kiosks and considering upgrading to modern software, Smartix specialists are ready to provide advisory on existing equipment. After confirming the possibility of replacing the software Smartix specialists will quickly transfer existing devices to the updated software.
If customer requires something more than the proposed out of the box system, Smartix company is ready to implement individual solutions for large chains of fitness clubs with other accounting systems. The flexibility of the solution, variability of functionality and adaptation capabilities will allow to implement a unique project with special requirements for software and hardware.